Course Enrollment & Refund Policy

The Becoming Career Reset is an eight-week cohort program. Enrollment is by application; a seat is confirmed when payment is completed and you receive written confirmation. Access is personal and non-transferable.

Access duration: [confirm — e.g., live sessions run for the eight-week cohort; recordings remain accessible for X days/months after the cohort ends]. The program includes one weekly 90-minute group Zoom lab, prerecorded lessons, weekly assignments and quizzes, a private community, a completion certificate when requirements are met, and a 30-day follow-through sequence. It does not include private coaching calls.

[Confirm the exact window — e.g., refund available within 14 days of purchase, before the program's first live session, whichever comes first.] To request a refund, email [support@bynicolesantana.com] with your order number within the refund window. After the window closes, or once the program has begun, the program fee is [non-refundable]. If you are paying in installments, all scheduled payments remain due according to your payment agreement unless a qualifying refund is approved within the window. [Confirm whether application deposits are refundable.]

The three-payment plan is $349 per month for three months ($1,047 total). Payments are processed on the schedule agreed at enrollment. If a payment fails, access may be paused until the payment is resolved. Refunds, when approved, are prorated based on payments received and the refund window above.

Due to their immediate, downloadable nature, digital products (including digital devotionals, workbooks, and guides) are [confirm — typically non-refundable once access is granted / or refundable within X days if not downloaded]. If you experience a technical access problem, email [support@bynicolesantana.com] and we will help resolve it.

Undamaged physical items may be returned within [confirm — e.g., 30] days of delivery for a refund of the product price, less original shipping. Items must be in original condition. See our Shipping Policy for return instructions and address. [Confirm whether sealed items must remain unopened.]

Approved refunds are processed within [confirm — e.g., 10] business days to the original payment method. Shipping costs are non-refundable except where the return is due to our error or a defective item.

Purchasing a program or product does not guarantee any career, income, or personal outcome. Our content is educational and faith-based. See our Terms of Service for full details.

Questions about refunds or enrollment? Email [support@bynicolesantana.com] with your order number, or write to [Legal Entity Name LLC], [Mailing Address].